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Reliable Review Services


Re·li·able (ri-lïə-bəl)

Authentic, consistent, dependable. Applies to information that can be depended upon with confident certainty. Reliable suggests consistent dependability of judgment, character, performance and results. Trustworthy and accurate reports.

About Us

Company History

Reliable Review Services (RRS) is a URAC accredited Independent Review Organization that offers peer review and related services to the Disability, Group Health, and Worker’s Compensation markets. We serve clients across the country, including large insurers, employers, and third-party administrators.

RRS began in 2003 with a vision to provide employers, third-party administrators and disability insurers with professional case review resources focused on the disability industry, delivered through a nationwide network of physician experts.

At the time there were few physician review companies focused on meeting the needs of the disability industry. We built RRS to fill that void, investing in a platform and portal, designing a paperless workflow, and recruiting the nation's best physician specialists with backgrounds in disability.

Since that time RRS’ services have evolved to meet the needs of our customers and the greater insurance industry.

Our Values

We believe our greatest contribution is to help people and companies by using the most stringent quality assurance process, professional clinical resources and best practices. RRS has redefined independent peer review.

Values Statements

  • Do what's right. We are committed to the highest standard of ethical conduct in everything that we do.
  • Respect others. We acknowledge that our success depends on the talent, skills and expertise of our entire team.
  • Perform with excellence. We appreciate the trust our clients place in us, and strive to excel in every aspect of our business.


RRS applications are housed in one of the most secure platforms in the industry which streamlines work flow, enhances communication, and provides secure access for client review, ultimately enabling reduced case turnaround times. Workflow enhancements embedded in our referral processes include:

  • Simplified data transmission, file upload and management
  • Automated functions that reduce human error
  • Customized billing and e-billing functionality
  • Pro-active cyber security, defense reviews and audits

RRS has redundant network operations at data centers that we manage and maintain.

Reviewer Network

Reliable Review Services has a nationwide network of physician and allied experts for independent peer review services. RRS has built this network of board-certified, active practice specialists over the course of our tenure and continuously adds only those physicians with the best qualifications.

RRS adheres to best practices and URAC standards with its credentialing process. New reviewers are recruited on an ongoing basis and are thoroughly vetted, using primary source verification. In addition, our entire reviewer panel is re-credentialed every two years or upon license/board expiration. This process ensures the credibility of each and every review our clients receive.


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Equal Opportunity Employer

Reliable Review Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. See Federal Employment Poster.

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